Supported PDF Formats

HealthViewer includes dedicated parsers for the most common US lab report formats. When you upload a PDF, it’s automatically identified and extracted — no configuration needed.

Supported Lab Systems

Quest Diagnostics

Standard patient reports (“Component / Your Value / Standard Range” layout)
Courtesy copy reports (multi-column)
MyQuest portal exports
Quest reports embedded in Athena EHR printouts

LabCorp

Standard patient reports (“Test Name / Result / Flag / Units / Reference Interval” layout)

Mayo Clinic Laboratories

Standard Mayo Clinic lab reports
Mayo / Esoterix specialty reports (e.g. coagulation, copper fractions)
Mayo “Patient Copy” alphabetical summary exports (large multi-panel reports)

Epic / MyChart

MyChart patient portal PDF exports
Epic After Visit Summary (printed from hospital or ER visit)
Epic CDA (.xml) files

Cerner

Cerner patient portal exports (Final Result format)
Atrium Health / AH Cerner Millennium lab flowsheet ROI exports

Athena Health (athenahealth EHR)

Athena Ambulatory Summary data portability exports
Athena-wrapped Quest results

TriCore Reference Laboratories

TriCore cumulative lab reports

Doctor’s Data

Doctor’s Data specialty lab reports

File Types Accepted

Type	Description
`.pdf`	Lab PDFs from portals or printed reports
`.csv`	Comma-separated data; column order is flexible
`.xml`	MyChart / Epic CDA format
`.zip`	Compressed bundles of MyChart exports

Maximum file size: 100 MB

What Gets Extracted

For each result, the parser captures:

Test name — normalized to a standard form (e.g. “Hgb” → “Hemoglobin”)
Value — the numeric or text result
Unit — e.g. mg/dL, K/uL
Reference range — low/high bounds or text like “≥60”
Status — Normal or Abnormal (derived from the range if not explicit in the PDF)
Date — collection or result date
Panel name — the test panel or section it belongs to (e.g. “Complete Blood Count”)

For results where the PDF doesn’t include a reference range, HealthViewer fills in a suggested range from a built-in reference table. Suggested values are shown in italics — you can edit or clear them before saving.

If Your PDF Isn’t Recognized

If HealthViewer can’t parse your PDF automatically, a few options:

Try uploading anyway — the preview table will be empty, but you can add rows manually
Enable AI extraction — if you have an AI provider configured in Settings, HealthViewer will fall back to AI-based extraction for unrecognized or scanned PDFs
Export as CSV — many patient portals let you export results as CSV, which parses reliably
Connect via FHIR — if your health system supports MyChart or another FHIR-compliant portal, connect directly to pull results without needing a PDF

Requesting Support for a New Format

HealthViewer can prepare a redacted sample of the report for you to send us:

When a PDF doesn’t import, choose Help us support this lab on the error screen. (In bulk upload, use Share sample on the file’s row. For a PDF that imports but comes out wrong, go to Settings → Feedback → Share a Lab Report Sample.)
Enter the patient’s name as it appears on the report and, if you like, their date of birth and any MRN or ID numbers. These stay on your computer; HealthViewer uses them to find what to remove, in the usual formats the report may print them.
HealthViewer reads the report’s text on your computer and removes those, and tries to find other names, ID and account numbers, phone numbers, email and street addresses. It also shifts dates and scrambles most result values. Everything it changed is highlighted in the preview.
If you spot anything else, add it under Anything else to remove. Selecting text in the preview fills this in for you.
Read the whole sample, confirm it contains nothing that identifies you, and choose Save sample….
Choose Email to support and attach the saved .txt file to the message that opens.

The PDF itself is never shared, and nothing is sent until you send the email. Redaction is automatic and can miss things, so always read the sample before sending. See the Privacy Policy for how we handle samples.