Enable HealthViewer in athenahealth
A patient of your practice wants to use HealthViewer, a personal health record app, to keep a copy of their lab results. athenahealth requires each practice to enable patient apps before patients can connect them. This page is for the practice’s athenaOne administrator.
What HealthViewer does
Section titled “What HealthViewer does”- Uses athenahealth’s certified patient-access FHIR API. The patient signs in with their own athenahealth Patient Portal account and approves access.
- Reads the patient’s own records only. It never writes to your system and can’t see other patients.
- Stores data only on the patient’s own computer, encrypted. HealthViewer has no servers that receive patient data.
Under the 21st Century Cures Act, patients have the right to access their records with an app of their choosing.
- Email PHRrequests@athenahealth.com, or open a case with athenahealth support. Ask them to enable the patient-access (PHR) app HealthViewer for your practice ID(s).
- athenahealth will send a PHR authorization and consent form. Complete and return it.
- athenahealth enables HealthViewer for your practice. There’s nothing to configure in athenaOne yourself.
If athenahealth asks for more details about the app, email us.
After you enable it
Section titled “After you enable it”Let the patient know. They can reconnect from Import → Connect Health System in HealthViewer.
Questions
Section titled “Questions”Contact the developer at support@healthviewer.net.